How ordering works
There is no card checkout here. You place your order, we email you our bank details, you pay from your own banking app, and it ships — tracked, with free UK delivery on every order. Nothing is charged until you choose to pay. Prefer Bitcoin? You can pay in Bitcoin instead, straight from your own wallet.
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Place your orderPick your size, add to cart, give us a delivery address. Nothing is charged.
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We email your bank transfer detailsNormally within 2 hours, always within one working day. Your pieces are held for 48 hours.
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Pay, and it shipsDispatched within 2 working days of payment clearing, tracked. 2–4 working days to your door.
Change your mind before paying? Do nothing — the order is released after 48 hours and you owe nothing.
What protects you
- You choose when to payPlacing an order reserves the pieces. Nothing leaves your account until you make the transfer.
- Nothing owed if you don'tUnpaid after 48 hours, the order is simply released. No fee, no chasing.
- You know who you're payingThe payment details show on screen when you order, and the email quotes your order reference and total. We never email a change of bank details — if anything looks different, write to orders@supaclon3s.co.uk before paying.
- A written recordYour confirmation and reference arrive by email the moment you order, and every message about the order quotes it.
- 14 days to change your mindAfter delivery, under the Consumer Contracts Regulations 2013 — see the returns policy. Faulty or not as described is covered by the Consumer Rights Act 2015 on top: replacement or full refund including postage.
- Tracked, free UK deliveryOn every order, no minimum. Dispatched within 2 working days of payment clearing, tracking number emailed on dispatch, 2–4 working days to your door.
Why bank transfer
It is the payment route that costs neither of us a processing fee, and it keeps the shop small and direct. You pay from your own banking app, to a named UK account, with a reference you can see. Faster Payments usually clears in minutes.
Paying in Bitcoin
- Straight to our walletBitcoin payments go through our own BTCPay Server — no payment company in between. Choose Pay with Bitcoin on your order confirmation screen or in your confirmation email.
- Priced in poundsWhen you open the Bitcoin payment, the Bitcoin amount for your order is fixed for 30 minutes. The network fee is paid by the sender.
- Marked paid automaticallyOnce your payment has 1 confirmation — usually 10–60 minutes — the order is paid and it is dispatched within 2 working days.
Questions people ask
Can I pay by card or PayPal?
No — bank transfer or Bitcoin.
How do I pay with Bitcoin?
Place your order as normal, then choose Pay with Bitcoin on the order confirmation screen or in your confirmation email. Send the amount shown within 30 minutes from any Bitcoin wallet, or an app that sends Bitcoin such as Revolut, Coinbase or Kraken. Your order is marked paid automatically once the payment has 1 confirmation, usually 10–60 minutes. Refunds on a Bitcoin-paid order are for the pound amount you paid, arranged by email.
How long do I have to pay?
48 hours from the payment email. Your pieces are held for you the whole time.
What if I place an order and don't pay?
Nothing. The order is released and the pieces go back on sale.
When is the payment email sent?
Normally within 2 hours, always within one working day. Orders placed overnight get their details first thing in the morning.
When does the delivery clock start?
When your payment clears — dispatched within 2 working days of that, 2–4 working days to you.
Who am I buying from?
SupaClon3s is an online shop based in the United Kingdom. Not VAT registered. orders@supaclon3s.co.uk.